The success of today’s small business depends upon the ability to provide the very best in customer service—over both the phone and the Internet. Is your small- or home office telephone system up to the challenge? Inter-Tel can help you meet it with the EncoreCX: a scalable, IP-centric, modular phone system designed for the SOHO environment with up to 40 employees, as well as for large residences.
EncoreCX is first and foremost a traditional PBX system, with the features, functionality and reliability you expect from a SOHO phone system but with “big business” phone features--including voice mail, account codes, automated attendant, conference and speed dial—accessible via digital, cordless and standard analog telephone endpoints to enhance the way you communicate with customers and clients.
Whether you are a retailer, restaurant owner, professional services, multi-branch or home-based business, you can customize your EncoreCX system to meet your specific needs. Flexible, cost-effective, modular solutions include multi-device options, such as credit card terminals and fax machines, to voice/data mobility options—allowing your staff to be more productive. Enhance your residential communications with a system that can manage a complete range of converged voice and data requirements over a single network, while offering a feature-rich phone solution that meets the needs of your busy household.
Modular phone systems make it easy to expand your small business communications capabilities as your business grows--without replacing the entire telephone system. With the EncoreCX, you pay for what you need now and protect your future communications investment with a system designed to let you connect existing equipment, add functionality and grow at your business’s pace. Installation is easy, and the uniquely designed Central Control Unit (CCU) and add-on modules make expansion simple. And, EncoreCX can be programmed via your telephones or through an advanced PC-based management application, meaning you don’t need an on-site technician every time you require a system programming change.
Improving Business Processes
Manage multiple devices including digital and analog phones (wired and cordless); fax machines; and credit card terminals
Leverage powerful phone system features including voice mail, conference and automated attendant, to better serve clients
Expand the capabilities of your communications platform without replacing existing equipment
Save time and money with remote programming options, eliminating the need for on-site technical support
